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Hilborn LLP is committed to following the guidelines set out by the Accessibility for Ontarians with Disability Act. Firm personnel have received initial training and ongoing training with respect to providing exceptional customer service to all individuals putting into practice four key principles:

  • Dignity
  • Equal Opportunity
  • Integration
  • Independence

If the firm becomes aware of a situation which affects our premises and impairs our ability to provide our services to our clients we will post a notice under the Notice of Disruption section below.

We welcome your feedback about Hilborn LLP’s customer service and invite you to complete a feedback form after your visit. Your feedback is imperative to our customer service experience and will allow us the opportunity to improve our services to meet the needs of our clients with disabilities.

Alternatively, to provide feedback in person or by telephone please contact Hilborn LLP’s Director of Human Resources at 416-364-1359 ext. 252.

Responses to your feedback will be provided in the format which the feedback was received or requested, including actions or follow up required.

A copy of the firm’s Customer Service Policy may be obtained upon request at accessibility@hilbornca.com.


There are no disruptions to report at this time.